Platinum Yucatan Princess Adults Only | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710

“Nestled just across a bridge over enchanting red mangroves, this hotel boasts a stunning small bay perfect for snorkeling with sea turtles.”view full review

Platinum Yucatan Princess Adults Only is a 5-star Playa del Carmen hotel featuring an all-inclusive experience for a relaxing getaway. The property includes multiple dining options and a large sports area with direct beach access.

Rooms & Facilities

Rooms at Platinum Yucatan Princess feature contemporary décor with options such as Deluxe Junior Suites, Swim-out Suites, and Honeymoon Suites. Each room is equipped with a flat-screen TV, air conditioning, and a private terrace or balcony, with some offering a whirlpool bath.

Dining Options

Dining options include the Asian-inspired Kotatsu, the Italian Bruschetta, and the international Aroma Restaurant. Guests enjoy 24-hour room service, with access to restaurants at nearby hotels as part of the all-inclusive plan.

Leisure & Entertainment

The entertainment offerings include sports facilities for activities like water polo and paddleboarding, along with evening shows featuring live music. Guests can unwind at the Princess Spa, which boasts a range of treatments and a state-of-the-art gym.

Services & Amenities

With a 24-hour concierge service and wi-fi access throughout the hotel, the Platinum Yucatan Princess ensures convenience for all guests. The hotel also features free parking and offers treatments for guests with food intolerances, along with a dedicated medical center available 24/7.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Junior Suite

2 persons

54 m²

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Deluxe Suite Platinum Pool Access

2 persons

54 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe Suite Platinum

2 persons

55 m²

1 King-size bed

Shower

Coffee machine

room details

Honeymoon Suite Adults over 18 years old only

2 persons

82 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Playa del Carmen 6.3 km

Airports

Aeropuerto de Playa del Carmen (PCM) 10.2 km

Cancun (CUN) 50.4 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Hydrotherapy Experience

I indulged in a fantastic hydrotherapy session at the spa, which was absolutely revitalizing. The facilities were clean and well-maintained, and the staff was attentive in ensuring I had a relaxing experience. The service was great, and I left feeling rejuvenated and stress-free. Highly recommended if you're looking to unwind during your stay!

Parker96. USA, Read full review on

Delicious Dining Options

I was pleasantly surprised by the variety and quality of the food offered at the resort. The buffet provided a good selection, and I especially enjoyed the show cooking stations, where the food was always fresh and hot. The Hibachi restaurant required a reservation, but it was well worth it for a nice dining experience.

EvelynSky. Canada, Read full review on

Luxurious Swim-Out Suite

My swim-out suite was a highlight of the trip. It was spacious, modern, and well-equipped with a stocked fridge and a stunning double shower. The direct access to the pool from my room made for a luxurious and convenient stay. I couldn't have asked for a better setup for relaxation and enjoyment.

JayTraveler. UK, Read full review on

Comfortable and Cozy Stay

The bedroom was wonderfully comfortable, featuring a large bed that was perfect for unwinding after a day of activities. The decor was sleek and modern, and I appreciated the cleanliness of the room. It felt like a true sanctuary during my stay, allowing me to recharge fully for each exciting day.

BenJoyful. Australia, Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Adults only
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Golf course
Billiard tables
Archery

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Night club
Entertainment
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Hot spring bath
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710

Map view

Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

6.4 km

Landmark

Playa

1.3 km

Beach

Xcalacoco

2.1 km

Landmark

Punta Bete

970 m

Beach

Point Esmeralda

3.1 km

Golf Course

El Camaleon Golf Course

2.0 km

Landmark

Punta Venado

3.1 km

Beach

Grand Coral Beach Club

2.5 km

Golf Course

Grand Coral Golf Riviera Maya

2.5 km

Beach

Punta Esmeralda Beach

3.1 km

Landmark

Go Natural Explorers

3.3 km

Landmark

Church of Guadalupe

4.2 km

Landmark

Playa Publica 88

3.8 km

Gallery

Galeria Luis Sottil

4.0 km

Landmark

28 de Julio Square

3.8 km

Landmark

Xca-Ha Park

3.8 km

Landmark

Punta Venado Bike Park

4.0 km

Museum

Zona Arqueologica Tulum

3.9 km

Gallery

Amate Gallery

4.0 km

Landmark

Kingdom Hall of Jehovah's Witnesses

4.1 km

Landmark

Cenote Misterio Maya

4.7 km

Event hall

Salon Tres Rios I

4.6 km

Landmark

Dive Sites

4.6 km

Landmark

Xavage Park by Xcaret

4.8 km

Landmark

Martina Beach Club

5.0 km

Landmark

La 5ta Hacienda

5.1 km

Gallery

Tierra Huichol

5.1 km

Gallery

La Galeria de Playa Art Gallery

5.6 km

Landmark

Caminarte

5.6 km

Landmark

Galeria Lamanai

5.8 km

Nearby

Punta Bete

850 m

Restaurants

Koh Thai

1.3 km

Predio El Limonar fraccion 2

Reviews and Ratings

Reviews from guests about their experience.

Ethan

United Kingdom, December 2024

6.0/10

I recently returned from a week at the resort, and while it had its moments, it didn't quite meet my expectations compared to other places I've stayed. The rooms are showing some age, and the dining options weren't impressive. On the bright side, the service was generally good, and I appreciated having English entertainment available. However, given the price point, I'm not sure I'd choose to return.

Rooms

6.0

The swim-out room we had felt somewhat dated, with visible wear and tear. It was spacious but lacked some of the modern comforts I expected.

Service

7.0

Service at the bars and buffet was reliable, with staff attending to our needs without major issues, although the restaurant experiences varied.

Location

Dining

5.0

The dining didn't impress; the Italian restaurant was nice, but overall the food was average at best. The dress code in different restaurants was confusing too.

Facilities

6.0

Facilities were okay, but the pool situation was frustrating. Finding a pool chair was challenging, and the bars closed too early.

Robert

United Kingdom, December 2024

8.2/10

I had an incredible stay at the resort; the rooms were stunning and the staff went above and beyond to ensure we had a fantastic experience. The dining options were top-notch, offering a range of delicious dishes that we couldn't get enough of. However, our room had some issues due to ongoing construction, which detracted from our overall enjoyment. Thankfully, the resort's amenities were well-kept, and the pools were a joy to use.

Rooms

7.0

Our room was beautiful and modern, complete with marble finishes and a stocked fridge. However, we experienced noise and disruption due to ongoing construction.

Service

9.0

The service was impeccable; everyone from the cleaning staff to the concierge was eager to help. Naomi at the concierge made booking our reservations a breeze.

Location

8.0

The resort is beautifully located with well-manicured grounds, and easy access to Playa del Carmen. The beach was pleasant, although some areas were challenging to get into.

Dining

9.0

The dining experience was fantastic, especially at 'Aroma' with great food suggestions and cocktails. The buffet was well-organized, and we enjoyed the variety of dishes offered.

Facilities

8.0

The pools were crystal clear and the entire resort felt very clean and well-maintained, which added to our overall enjoyment.

Emma

United Kingdom, December 2024

7.2/10

I recently stayed at the hotel and had a fantastic experience overall, with beautiful grounds and a variety of activities to enjoy. However, there were some downsides, particularly with the cleanliness of the room and some inconsistencies with service. The dining options were decent but could use improvement, especially for room service. The beach had some issues with seaweed, which affected the overall aesthetics.

Rooms

7.0

Our room was spacious and well-equipped but needed a more thorough cleaning. The shower was great, but there were some signs of wear and mildew that detracted from the experience.

Service

7.0

The service overall was friendly, especially from certain staff members, but there were moments where attentiveness fell short, particularly during busy times.

Location

8.0

The hotel is located in a beautiful area with easy access to the beach and snorkeling. However, the beach itself had significant seaweed issues during my stay.

Dining

6.0

The variety of food at the buffet was good, though it could sometimes be hit or miss. Room service needs improvement as it was not consistent.

Facilities

8.0

The resort has wonderful amenities, including pools and a spa, but some were showing signs of age. The entertainment options were diverse and engaging.

Daniel

United Kingdom, November 2024

9.0/10

Our family had a fabulous time at this beautiful resort! The swim-out rooms were a fantastic choice, and we enjoyed the various restaurants and nightly shows. While we faced some challenges with towel accessibility and crowded pools later in our stay, the overall experience was great. I highly recommend it for families looking for fun and engagement.

Rooms

10.0

The swim-out rooms were gorgeous and made our stay even more enjoyable.

Service

9.0

The service was attentive from the moment we arrived; staff members like Israel and Diego were very helpful throughout our stay.

Location

9.0

The resort is set in a beautiful area with plenty of wildlife to enjoy, adding to the charm of our stay.

Dining

8.0

We experienced good food and service in nearly every restaurant we visited, especially enjoyed the buffet options.