"We had a swim up suite, which was marvellous, including a well stocked fridge, double shower and wash hand basins and very comfortable 6foot wide bed."
Duncan from Canada
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"The room was extra large and I really loved the rain shower , also the property is spread out and we never felt crowded, adults only was a plus also."
Edward from United States
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"One of the best parts of my stay was the ample space around the pool area."
Dustin
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Platinum Yucatan Princess Adults Only is a 5-star Playa del Carmen hotel featuring an all-inclusive experience for a relaxing getaway. The property includes multiple dining options and a large sports area with direct beach access.
Rooms & Facilities
Rooms at Platinum Yucatan Princess feature contemporary décor with options such as Deluxe Junior Suites, Swim-out Suites, and Honeymoon Suites. Each room is equipped with a flat-screen TV, air conditioning, and a private terrace or balcony, with some offering a whirlpool bath.
Dining Options
Dining options include the Asian-inspired Kotatsu, the Italian Bruschetta, and the international Aroma Restaurant. Guests enjoy 24-hour room service, with access to restaurants at nearby hotels as part of the all-inclusive plan.
Leisure & Entertainment
The entertainment offerings include sports facilities for activities like water polo and paddleboarding, along with evening shows featuring live music. Guests can unwind at the Princess Spa, which boasts a range of treatments and a state-of-the-art gym.
Services & Amenities
With a 24-hour concierge service and wi-fi access throughout the hotel, the Platinum Yucatan Princess ensures convenience for all guests. The hotel also features free parking and offers treatments for guests with food intolerances, along with a dedicated medical center available 24/7.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
2 persons
54 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Suite Platinum Pool Access
2 persons
54 m²
1 King-size bed
Shower
Coffee machine
room details
Deluxe Suite Platinum
2 persons
55 m²
1 King-size bed
Shower
Coffee machine
room details
Honeymoon Suite Adults over 18 years old only
2 persons
82 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Adults only
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Snorkelling
Tennis court
Golf course
Billiard tables
Archery
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's play area
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Night club
Entertainment
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Hot spring bath
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Platinum Yucatan Princess Adults Only, dining is a vibrant celebration of flavors and settings, ranging from international delights to authentic Italian and Asian cuisines. Each restaurant invites guests to indulge in uniquely crafted dishes while enjoying diverse atmospheres that enhance every meal experience.
Main Buffet
International
Ambiance
Lively and inviting with a spacious layout perfect for gatherings.
Key Offerings
A rich selection of international dishes with live cooking stations, offering a culinary feast for breakfast, lunch, and dinner.
Reservation
no
Open for breakfast, lunch, and dinner; hours vary.
Italian
Italian fine dining
Ambiance
Elegant and cozy, with a touch of rustic charm enhancing the dining environment.
Key Offerings
Authentic Italian classics, featuring signature bruschetta and an array of pasta dishes, served in a warm and inviting setting.
Reservation
yes
Open for dinner; hours vary.
Asian
Asian fusion
Ambiance
Modern space infused with exotic elements that create an enticing atmosphere.
Key Offerings
Freshly prepared dishes, including teppanyaki grills and a sushi bar, amplifying the dining experience at every turn.
Reservation
yes
Open for dinner; hours vary.
Grill
Grill/BBQ
Ambiance
Casual and relaxed, with outdoor seating that invites the free-spirited vibe of the tropics.
Key Offerings
Heavenly grilled specialties, focusing on flavorful meats and fresh seafood, perfect for a casual lunch or dinner gathering.
Reservation
no
Open for lunch and dinner; hours vary.
International
International
Ambiance
Bright and cheerful, reflecting a contemporary dining ethos with an open layout.
Key Offerings
A menu filled with diverse international dishes, ideal for enjoying flavors from around the world in a comfortable setting.
Beautiful beach with soft sand and vibrant waters, perfect for sunbathing and swimming.
Punta Bete
15 minutes walking
Scenic beach area known for its tranquility and stunning views, ideal for relaxation.
Grand Coral Beach Club
25 minutes walking
Private beach club offering amenities like lounges and water activities for a luxurious experience.
Church of Guadalupe
45 minutes driving
Historic site with stunning architecture, notable for its picturesque setting atop a hill.
Xavage Park by Xcaret
50 minutes driving
Adventure park featuring thrilling activities like rafting and rock climbing for adrenaline junkies.
Playa Publica 88
4.1 km
Relaxed atmosphere with beach bars and sunbeds, great for unwinding with a book or friends.
Punta Venado Bike Park
4.3 km
Bike park with trails suitable for various skill levels, perfect for biking enthusiasts.
Wellness Spa
5 minutes driving
Spa offering massages and wellness therapies for guests seeking relaxation and rejuvenation.
Koh Thai
16 minutes walking
Authentic Thai cuisine in a vibrant setting, known for flavorful dishes and creative cocktails.
La 5ta Hacienda
55 minutes driving
Traditional Mexican fare with a cozy atmosphere, famous for its tacos and margaritas.
Martina Beach Club
55 minutes driving
Laid-back beach club featuring a diverse menu, cocktails, and stunning ocean views.
Tierra Huichol
55 minutes driving
Unique décor and authentic local flavors, showcasing traditional dishes made from fresh ingredients.
Coco Bongo
15 minutes driving
Famous venue known for spectacular live shows and vibrant nightlife, appealing to all ages.
La Vaquita
10 minutes driving
Lively bar offering a fun atmosphere, popular with tourists for its music and dance scenes.
Teatro de la Ciudad
10 minutes driving
Cultural venue hosting various performances, great for enjoying live music and theater.
Xcaret Park
50 minutes driving
Eco-archaeological park featuring shows, wildlife encounters, and adventure activities for families.
Getting around
City Centre
Playa del Carmen10 min
·
6.3
km
Airports
Aeropuerto de Playa del Carmen (PCM)16 min
·
10.2
km
Cancun (CUN)76 min
·
50.4
km
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.5
8.5/10 based on 804 reviews
Ethan
United Kingdom,
December
2024
6.0/10
I recently returned from a week at the resort, and while it had its moments, it didn't quite meet my expectations compared to other places I've stayed. The rooms are showing some age, and the dining options weren't impressive. On the bright side, the service was generally good, and I appreciated having English entertainment available. However, given the price point, I'm not sure I'd choose to return.
Rooms
6.0
The swim-out room we had felt somewhat dated, with visible wear and tear. It was spacious but lacked some of the modern comforts I expected.
Service
7.0
Service at the bars and buffet was reliable, with staff attending to our needs without major issues, although the restaurant experiences varied.
Location
Dining
5.0
The dining didn't impress; the Italian restaurant was nice, but overall the food was average at best. The dress code in different restaurants was confusing too.
Facilities
6.0
Facilities were okay, but the pool situation was frustrating. Finding a pool chair was challenging, and the bars closed too early.
Robert
United Kingdom,
December
2024
8.2/10
I had an incredible stay at the resort; the rooms were stunning and the staff went above and beyond to ensure we had a fantastic experience. The dining options were top-notch, offering a range of delicious dishes that we couldn't get enough of. However, our room had some issues due to ongoing construction, which detracted from our overall enjoyment. Thankfully, the resort's amenities were well-kept, and the pools were a joy to use.
Rooms
7.0
Our room was beautiful and modern, complete with marble finishes and a stocked fridge. However, we experienced noise and disruption due to ongoing construction.
Service
9.0
The service was impeccable; everyone from the cleaning staff to the concierge was eager to help. Naomi at the concierge made booking our reservations a breeze.
Location
8.0
The resort is beautifully located with well-manicured grounds, and easy access to Playa del Carmen. The beach was pleasant, although some areas were challenging to get into.
Dining
9.0
The dining experience was fantastic, especially at 'Aroma' with great food suggestions and cocktails. The buffet was well-organized, and we enjoyed the variety of dishes offered.
Facilities
8.0
The pools were crystal clear and the entire resort felt very clean and well-maintained, which added to our overall enjoyment.
Emma
United Kingdom,
December
2024
7.2/10
I recently stayed at the hotel and had a fantastic experience overall, with beautiful grounds and a variety of activities to enjoy. However, there were some downsides, particularly with the cleanliness of the room and some inconsistencies with service. The dining options were decent but could use improvement, especially for room service. The beach had some issues with seaweed, which affected the overall aesthetics.
Rooms
7.0
Our room was spacious and well-equipped but needed a more thorough cleaning. The shower was great, but there were some signs of wear and mildew that detracted from the experience.
Service
7.0
The service overall was friendly, especially from certain staff members, but there were moments where attentiveness fell short, particularly during busy times.
Location
8.0
The hotel is located in a beautiful area with easy access to the beach and snorkeling. However, the beach itself had significant seaweed issues during my stay.
Dining
6.0
The variety of food at the buffet was good, though it could sometimes be hit or miss. Room service needs improvement as it was not consistent.
Facilities
8.0
The resort has wonderful amenities, including pools and a spa, but some were showing signs of age. The entertainment options were diverse and engaging.
Daniel
United Kingdom,
November
2024
9.0/10
Our family had a fabulous time at this beautiful resort! The swim-out rooms were a fantastic choice, and we enjoyed the various restaurants and nightly shows. While we faced some challenges with towel accessibility and crowded pools later in our stay, the overall experience was great. I highly recommend it for families looking for fun and engagement.
Rooms
10.0
The swim-out rooms were gorgeous and made our stay even more enjoyable.
Service
9.0
The service was attentive from the moment we arrived; staff members like Israel and Diego were very helpful throughout our stay.
Location
9.0
The resort is set in a beautiful area with plenty of wildlife to enjoy, adding to the charm of our stay.
Dining
8.0
We experienced good food and service in nearly every restaurant we visited, especially enjoyed the buffet options.
Facilities
9.0
The facilities were impressive, with engaging activities at the pool and nightly entertainment that kept us entertained.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Platinum Yucatan Princess Adults Only provides visitors with a free full breakfast.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
475
Former name
Grand Yucatan Princess Platinum Suites
FAQs
About Platinum Yucatan Princess Adults Only
What are the check-in and check-out times at Platinum Yucatan Princess Adults Only?
Check-in is at 15:00 and check-out is by 12:00.
How far is Platinum Yucatan Princess Adults Only from the nearest airport?
The hotel is located 5 km from Aeropuerto de Playa del Carmen.
What dining options are available at Platinum Yucatan Princess Adults Only?
Dining options include five all-inclusive restaurants serving international cuisine, including Kotatsu (Asian), Rodeo (Tex-Mex), Aroma (international gourmet), Bruschetta (Italian), and a buffet restaurant.
Is there a spa available at Platinum Yucatan Princess Adults Only?
The hotel features a full-service spa offering a variety of treatments, including massages, reflexology, and beauty services.
Which languages do the staff speak at Platinum Yucatan Princess Adults Only?
The staff speaks English and Spanish.
Is parking available at Platinum Yucatan Princess Adults Only?
The hotel offers free on-site parking without the need for a reservation.
What amenities are included in the rooms at Platinum Yucatan Princess Adults Only?
Rooms include air conditioning, a flat-screen TV, a minibar, and a private bathroom with a spa bath.
Are there any bars on-site at Platinum Yucatan Princess Adults Only?
The hotel features multiple bars, including a swim-up bar, a lobby bar, and the Salsa Bar, which hosts nighttime entertainment.
How far is Platinum Yucatan Princess Adults Only from Xcaret Park?
The hotel is located 18 km from Xcaret Park.
Can guests access the beach at Platinum Yucatan Princess Adults Only?
Guests have direct access to the beach, featuring sun loungers and beach umbrellas.