Platinum Yucatan Princess Adults Only Hotel Playa del Carmen, Playa del Carmen
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
What our guests says about facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Adults only
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Snorkeling
- Tennis court
- Golf course
- Pool tables
- Archery
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Night club
- Entertainment
- Garden area
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Hot spring bath
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I recently returned from a week at the resort, and while it had its moments, it didn't quite meet my expectations compared to other places I've stayed. The rooms are showing some age, and the dining options weren't impressive. On the bright side, the service was generally good, and I appreciated having English entertainment available. However, given the price point, I'm not sure I'd choose to return.
I had an incredible stay at the resort; the rooms were stunning and the staff went above and beyond to ensure we had a fantastic experience. The dining options were top-notch, offering a range of delicious dishes that we couldn't get enough of. However, our room had some issues due to ongoing construction, which detracted from our overall enjoyment. Thankfully, the resort's amenities were well-kept, and the pools were a joy to use.
I recently stayed at the hotel and had a fantastic experience overall, with beautiful grounds and a variety of activities to enjoy. However, there were some downsides, particularly with the cleanliness of the room and some inconsistencies with service. The dining options were decent but could use improvement, especially for room service. The beach had some issues with seaweed, which affected the overall aesthetics.
Our family had a fabulous time at this beautiful resort! The swim-out rooms were a fantastic choice, and we enjoyed the various restaurants and nightly shows. While we faced some challenges with towel accessibility and crowded pools later in our stay, the overall experience was great. I highly recommend it for families looking for fun and engagement.