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From224US$ /night
Check-in
08Dec2025Select date
Check-out
09Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710
-
Near the beach
Perfect
8.5
8.2
/10
3.1
/5

Platinum Yucatan Princess Adults Only is a 5-star Playa del Carmen hotel featuring an all-inclusive experience for a relaxing getaway. The property includes multiple dining options and a large sports area with direct beach access.

Rooms & Facilities

Rooms at Platinum Yucatan Princess feature contemporary décor with options such as Deluxe Junior Suites, Swim-out Suites, and Honeymoon Suites. Each room is equipped with a flat-screen TV, air conditioning, and a private terrace or balcony, with some offering a whirlpool bath.

Dining Options

Dining options include the Asian-inspired Kotatsu, the Italian Bruschetta, and the international Aroma Restaurant. Guests enjoy 24-hour room service, with access to restaurants at nearby hotels as part of the all-inclusive plan.

Leisure & Entertainment

The entertainment offerings include sports facilities for activities like water polo and paddleboarding, along with evening shows featuring live music. Guests can unwind at the Princess Spa, which boasts a range of treatments and a state-of-the-art gym.

Services & Amenities

With a 24-hour concierge service and wi-fi access throughout the hotel, the Platinum Yucatan Princess ensures convenience for all guests. The hotel also features free parking and offers treatments for guests with food intolerances, along with a dedicated medical center available 24/7.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
2 persons
54 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Suite Platinum Pool Access
2 persons
54 m² 
1 King-size bed
Shower
Coffee machine
Deluxe Suite Platinum
2 persons
55 m² 
1 King-size bed
Shower
Coffee machine
Honeymoon Suite Adults over 18 years old only
2 persons
82 m² 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Adults only
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Golf course
  • Billiard tables
  • Archery

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Hot spring bath
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Platinum Yucatan Princess Adults Only, dining is a vibrant celebration of flavors and settings, ranging from international delights to authentic Italian and Asian cuisines. Each restaurant invites guests to indulge in uniquely crafted dishes while enjoying diverse atmospheres that enhance every meal experience.
Platinum Yucatan Princess Adults Only Playa del Carmen Restaurant photo The photo shows a modern and elegant restaurant interior. The space is long and rectangular, with a high ceiling. The walls are a mix of dark gray and white, with geometric patterns and a large, striking chandelier hanging from the center of the ceil
Platinum Yucatan Princess Adults Only Playa del Carmen Restaurant photo The photo shows the interior of a modern restaurant. The space is well-lit with a mix of recessed ceiling lights and several pendant lights hanging above the tables. The walls are a combination of dark grey and lighter beige tones, with some areas fe
Platinum Yucatan Princess Adults Only Playa del Carmen Restaurant photo The photo shows a stylish and modern restaurant interior. The space is well-lit, likely with natural light coming in from large windows that offer a view of lush greenery and palm trees outside. 

The walls are a mix of textures: a dark brown brick o

Main Buffet

International
Ambiance
Lively and inviting with a spacious layout perfect for gatherings.
Key Offerings
A rich selection of international dishes with live cooking stations, offering a culinary feast for breakfast, lunch, and dinner.
Reservation
no
Open for breakfast, lunch, and dinner; hours vary.

Italian

Italian fine dining
Ambiance
Elegant and cozy, with a touch of rustic charm enhancing the dining environment.
Key Offerings
Authentic Italian classics, featuring signature bruschetta and an array of pasta dishes, served in a warm and inviting setting.
Reservation
yes
Open for dinner; hours vary.

Asian

Asian fusion
Ambiance
Modern space infused with exotic elements that create an enticing atmosphere.
Key Offerings
Freshly prepared dishes, including teppanyaki grills and a sushi bar, amplifying the dining experience at every turn.
Reservation
yes
Open for dinner; hours vary.

Grill

Grill/BBQ
Ambiance
Casual and relaxed, with outdoor seating that invites the free-spirited vibe of the tropics.
Key Offerings
Heavenly grilled specialties, focusing on flavorful meats and fresh seafood, perfect for a casual lunch or dinner gathering.
Reservation
no
Open for lunch and dinner; hours vary.

International

International
Ambiance
Bright and cheerful, reflecting a contemporary dining ethos with an open layout.
Key Offerings
A menu filled with diverse international dishes, ideal for enjoying flavors from around the world in a comfortable setting.
Reservation
yes
Open for dinner; hours vary.

Location

Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
850 m
Restaurants
Koh Thai
1.3 km
Predio El Limonar fraccion 2
Explore Playa del Carmen
Nearby Attractions
Top Attractions
Activities
Dining
Entertainment
Playa
Playa
16 minutes walking
Beautiful beach with soft sand and vibrant waters, perfect for sunbathing and swimming.
Punta Bete
15 minutes walking
Scenic beach area known for its tranquility and stunning views, ideal for relaxation.
Grand Coral Beach Club
Grand Coral Beach Club
25 minutes walking
Private beach club offering amenities like lounges and water activities for a luxurious experience.
Church of Guadalupe
Church of Guadalupe
45 minutes driving
Historic site with stunning architecture, notable for its picturesque setting atop a hill.
Xavage Park by Xcaret
Xavage Park by Xcaret
50 minutes driving
Adventure park featuring thrilling activities like rafting and rock climbing for adrenaline junkies.
Playa Publica 88
Playa Publica 88
4.1 km
Relaxed atmosphere with beach bars and sunbeds, great for unwinding with a book or friends.
Punta Venado Bike Park
Punta Venado Bike Park
4.3 km
Bike park with trails suitable for various skill levels, perfect for biking enthusiasts.
Wellness Spa
5 minutes driving
Spa offering massages and wellness therapies for guests seeking relaxation and rejuvenation.
Koh Thai
Koh Thai
16 minutes walking
Authentic Thai cuisine in a vibrant setting, known for flavorful dishes and creative cocktails.
La 5ta Hacienda
La 5ta Hacienda
55 minutes driving
Traditional Mexican fare with a cozy atmosphere, famous for its tacos and margaritas.
Martina Beach Club
55 minutes driving
Laid-back beach club featuring a diverse menu, cocktails, and stunning ocean views.
Tierra Huichol
Tierra Huichol
55 minutes driving
Unique décor and authentic local flavors, showcasing traditional dishes made from fresh ingredients.
Coco Bongo
15 minutes driving
Famous venue known for spectacular live shows and vibrant nightlife, appealing to all ages.
La Vaquita
10 minutes driving
Lively bar offering a fun atmosphere, popular with tourists for its music and dance scenes.
Teatro de la Ciudad
10 minutes driving
Cultural venue hosting various performances, great for enjoying live music and theater.
Xcaret Park
50 minutes driving
Eco-archaeological park featuring shows, wildlife encounters, and adventure activities for families.

Getting around
City Centre
Playa del Carmen10 min  ·  6.3 km
Airports
Aeropuerto de Playa del Carmen (PCM)16 min  ·  10.2 km
Cancun (CUN)76 min  ·  50.4 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.5
8.5/10 based on 804 reviews
Ethan
United Kingdom, December  2024
6.0/10

I recently returned from a week at the resort, and while it had its moments, it didn't quite meet my expectations compared to other places I've stayed. The rooms are showing some age, and the dining options weren't impressive. On the bright side, the service was generally good, and I appreciated having English entertainment available. However, given the price point, I'm not sure I'd choose to return.

Rooms
6.0
The swim-out room we had felt somewhat dated, with visible wear and tear. It was spacious but lacked some of the modern comforts I expected.
Service
7.0
Service at the bars and buffet was reliable, with staff attending to our needs without major issues, although the restaurant experiences varied.
Location
Dining
5.0
The dining didn't impress; the Italian restaurant was nice, but overall the food was average at best. The dress code in different restaurants was confusing too.
Facilities
6.0
Facilities were okay, but the pool situation was frustrating. Finding a pool chair was challenging, and the bars closed too early.
Robert
United Kingdom, December  2024
8.2/10

I had an incredible stay at the resort; the rooms were stunning and the staff went above and beyond to ensure we had a fantastic experience. The dining options were top-notch, offering a range of delicious dishes that we couldn't get enough of. However, our room had some issues due to ongoing construction, which detracted from our overall enjoyment. Thankfully, the resort's amenities were well-kept, and the pools were a joy to use.

Rooms
7.0
Our room was beautiful and modern, complete with marble finishes and a stocked fridge. However, we experienced noise and disruption due to ongoing construction.
Service
9.0
The service was impeccable; everyone from the cleaning staff to the concierge was eager to help. Naomi at the concierge made booking our reservations a breeze.
Location
8.0
The resort is beautifully located with well-manicured grounds, and easy access to Playa del Carmen. The beach was pleasant, although some areas were challenging to get into.
Dining
9.0
The dining experience was fantastic, especially at 'Aroma' with great food suggestions and cocktails. The buffet was well-organized, and we enjoyed the variety of dishes offered.
Facilities
8.0
The pools were crystal clear and the entire resort felt very clean and well-maintained, which added to our overall enjoyment.
Emma
United Kingdom, December  2024
7.2/10

I recently stayed at the hotel and had a fantastic experience overall, with beautiful grounds and a variety of activities to enjoy. However, there were some downsides, particularly with the cleanliness of the room and some inconsistencies with service. The dining options were decent but could use improvement, especially for room service. The beach had some issues with seaweed, which affected the overall aesthetics.

Rooms
7.0
Our room was spacious and well-equipped but needed a more thorough cleaning. The shower was great, but there were some signs of wear and mildew that detracted from the experience.
Service
7.0
The service overall was friendly, especially from certain staff members, but there were moments where attentiveness fell short, particularly during busy times.
Location
8.0
The hotel is located in a beautiful area with easy access to the beach and snorkeling. However, the beach itself had significant seaweed issues during my stay.
Dining
6.0
The variety of food at the buffet was good, though it could sometimes be hit or miss. Room service needs improvement as it was not consistent.
Facilities
8.0
The resort has wonderful amenities, including pools and a spa, but some were showing signs of age. The entertainment options were diverse and engaging.
Daniel
United Kingdom, November  2024
9.0/10

Our family had a fabulous time at this beautiful resort! The swim-out rooms were a fantastic choice, and we enjoyed the various restaurants and nightly shows. While we faced some challenges with towel accessibility and crowded pools later in our stay, the overall experience was great. I highly recommend it for families looking for fun and engagement.

Rooms
10.0
The swim-out rooms were gorgeous and made our stay even more enjoyable.
Service
9.0
The service was attentive from the moment we arrived; staff members like Israel and Diego were very helpful throughout our stay.
Location
9.0
The resort is set in a beautiful area with plenty of wildlife to enjoy, adding to the charm of our stay.
Dining
8.0
We experienced good food and service in nearly every restaurant we visited, especially enjoyed the buffet options.
Facilities
9.0
The facilities were impressive, with engaging activities at the pool and nightly entertainment that kept us entertained.
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Platinum Yucatan Princess Adults Only provides visitors with a free full breakfast. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
475
Former name
Grand Yucatan Princess Platinum Suites
FAQs
About Platinum Yucatan Princess Adults Only
What are the check-in and check-out times at Platinum Yucatan Princess Adults Only?
Check-in is at 15:00 and check-out is by 12:00.
How far is Platinum Yucatan Princess Adults Only from the nearest airport?
The hotel is located 5 km from Aeropuerto de Playa del Carmen.
What dining options are available at Platinum Yucatan Princess Adults Only?
Dining options include five all-inclusive restaurants serving international cuisine, including Kotatsu (Asian), Rodeo (Tex-Mex), Aroma (international gourmet), Bruschetta (Italian), and a buffet restaurant.
Is there a spa available at Platinum Yucatan Princess Adults Only?
The hotel features a full-service spa offering a variety of treatments, including massages, reflexology, and beauty services.
Which languages do the staff speak at Platinum Yucatan Princess Adults Only?
The staff speaks English and Spanish.
Is parking available at Platinum Yucatan Princess Adults Only?
The hotel offers free on-site parking without the need for a reservation.
What amenities are included in the rooms at Platinum Yucatan Princess Adults Only?
Rooms include air conditioning, a flat-screen TV, a minibar, and a private bathroom with a spa bath.
Are there any bars on-site at Platinum Yucatan Princess Adults Only?
The hotel features multiple bars, including a swim-up bar, a lobby bar, and the Salsa Bar, which hosts nighttime entertainment.
How far is Platinum Yucatan Princess Adults Only from Xcaret Park?
The hotel is located 18 km from Xcaret Park.
Can guests access the beach at Platinum Yucatan Princess Adults Only?
Guests have direct access to the beach, featuring sun loungers and beach umbrellas.

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